Privacy Policy

1. Data We Collect

• Booking/contact details: name, email, phone, address.
• Payment data (processed by providers; we do not store card numbers).
• Analytics: IP, device, browser, pages, cookies.

2. Legal Basis

We process data based on consent, contract, and legitimate interests, under Law of Ukraine No. 2297-VI 'On Protection of Personal Data' of 1 June 2010.

3. Cookies

We use cookies. We obtain prior informed consent, except for strictly necessary cookies, as required by Law of Ukraine No. 1089-IX 'On Electronic Communications' of 16 December 2020.

4. How We Use Data

To process bookings, communicate, improve services, and show advertising. Advertising complies with Law of Ukraine No. 270/96-ВР 'On Advertising' of 3 July 1996.

5. Sharing & Retention

We share data with payment processors, analytics/advertising partners, and authorities when required by law. We keep data as long as necessary and as required by law.

6. Your Rights

You may access, rectify, erase, restrict, port, object, and withdraw consent. You may complain to the Ukrainian Parliament Commissioner for Human Rights, under Law of Ukraine No. 2297-VI 'On Protection of Personal Data' of 1 June 2010.

7. Dispute Resolution & Contracts

You can use pre-trial dispute resolution and apply to consumer protection authorities under Law of Ukraine No. 3153-IX 'On Consumer Protection' of 10 June 2023. For electronic contracts, you can review and correct your order before conclusion, receive confirmation, and retain terms per Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015. Tourism services comply with tour operator registration and clear contract terms under Law of Ukraine No. 324/95-ВР 'On Tourism' of 15 September 1995.